We think trip planning is one of the first jobs people will hand to an AI agent, and those agents are starting to book. Meta, OpenAI and xAI all launched personal agents in August and September 2026. An agent books whatever it can read, and today that's usually an online travel agency, with the commission going with it.
1st
authenticated agentic payments in New Zealand, in February 2026, included an AI agent booking a stay at QT Queenstown.
Mastercard and Westpac NZ, 17 February 2026. Announcement
88.8%
of NZ Tech Expo attendees have used an AI assistant to plan a trip. Only 1 of the 79 who had used one let it book.
Our survey of 89 attendees, September 2026. Results
79.4%
of the New Zealand hotel websites we could audit fully are hard for AI to read.
Our audit of 147 luxury and boutique hotel websites, May 2026. Method and results
So we're building it here first, with paid design partners in New Zealand: a glamping network and a luxury lodge so far.
To be straight: most travellers aren't ready to let an agent book yet, and nobody publishes agent booking numbers. We think that's the window. The brands an agent can read when it arrives are the ones it can book.
The full research, with every source: The state of AI search in travel